Feedback + complaints
At Rocky Bay we want people living with disability to feel included, accepted and valued. Importantly, we also want you to be heard.
All feedback is welcome. Did we do something great? Did we miss the mark? Do you have an idea that could improve how we do things? Please do take a minute and let us know. Everyone benefits when you speak up.
Feedback will be investigated and you will be notified of the outcome if you choose to provide your contact details. See the process here. You can remain anonymous too if you prefer. The choice is yours. We’re all in this together.
How to submit your feedback
Contact our Customer Engagement team on (08) 6282 1900
between 8.30 am and 5.00 pm (Monday to Friday)
Complete the online form below.
The following organisations can help you provide feedback and advocate on your behalf
If you are unsatisfied with the outcome of your feedback, you can contact the following:
Department of Communities
08 6217 6888
Freecall: 1800 176 888
Complaints Resolution and Referral Service
1800 880 052
Abuse and Neglect Hotline
(Disability Employment Service Complaint Hotline)