Support Coordination


Getting the most out of your NDIS plan sometimes requires a little help. The system can be confusing and overwhelming, especially when you’re busy living day-to-day with a disability, or caring for someone who does.

The role of a Support Coordinator is to work with you, get to know you and your goals, and maximise your NDIS plan and how best to use it. They provide unbiased recommendations on the types of supports you might like to access, and where you can best access them. The choice and control is all yours, but a Support Coordinator knows how to give more choices.

At the plan review stage, a Support Coordinator will help you:

  • Prepare for your plan meeting
  • Set and refine goals
  • Set objectives and strategies.

Once you have a plan, a Support Coordinator can help you:

  • Manage your supports within the budget parameters of your plan
  • Ensure you have genuine choice and control of service providers
  • Provide you with the tools to manage any issues that may occur with your service provision
  • Ensure you can address issues or barriers in accessing service delivery within existing funded supports in the first instance
  • Request additional funds if you have a change in circumstance.

The cost of Support Coordination is often covered by funds in your plan.

a disability support coordinator smiles at the camera while working at her desk at rocky bay.




Rocky Bay customer Michael being photographed by his support worker Gail


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Rocky Bay customer Bernie smiling at the camera at the cuddly animal farm


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Customer Darryl smiling and looking at the camera in front of his artwork


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