Our Commitment To You

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At Rocky Bay we're inspired and energised by the power of possibility. That's why as industry leaders, we take it upon ourselves to drive positive change by ensuring you feel valued and heard. We will continue to work alongside you, your family, carers and guardians to play our part in establishing a national culture of respect for all individuals. Together, we can create a brighter future. With a commitment to quality and service excellence, we are your partner in possibility, actively supporting you on your journey. 

By listening to you, sharing your ideas, and encouraging you to speak up, take control, and get involved, we support you in achieving your goals with our comprehensive range of NDIS therapies and support services. 

With 11 hubs across Perth, including our Geraldton hub serving the mid-west, and our Rockingham and Mandurah hubs catering to the Peel region, we are deeply committed to understanding and connecting with your community to help you achieve your goals. 

Our holistic approach, encompassing community services, therapy programs, and supported accommodation, is designed to help you achieve your full potential. We are dedicated to supporting you through life's transitions. 

We invite you to take a moment to get a better understanding of what we're constantly working towards at Rocky Bay, our commitment to you. Click here to view our Rocky Bay 2023/2028 Strategic Plan.

this is what we stand for

Our Purpose

To create inclusive communities for people of all abilities

Our Vision

To understand, connect and partner with the community to enable customers to achieve their aspirations

Our Mission

To break down barriers and create opportunities for individuals to participate fully in all aspects of life and by embracing diversity and promoting inclusion, we can collectively build a society that celebrates and values every individual

Young Rocky Bay customers laughs with a therapist
A graphic with a colourful pink and purple background and a photo of a happy Rocky Bay customer wearing a bright blue tshirt and a grey hooded zip up. He is smiling at the camera.

Our Values

Providing excellent customer service

Everything we do is carefully planned and tailored to meet your individual needs

Looking for better ways

We constantly review our performance, staying on top of new ways to make your experience better

Working together

Our willingness to work with our customers, stakeholders and team members determines our success

Being professional and accountable

We continue to set new standards in professionalism, respect and courtesy

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