Our Commitment To You
At Rocky Bay we're inspired and energised by the power of possibility. That's why as industry leaders, we take it upon ourselves to drive positive change by ensuring you feel valued and heard. We will continue to work alongside you, your family, carers and guardians to play our part in establishing a national culture of respect for all individuals. Together, we can create a brighter future.
this is what we stand for
To create inclusive communities for people of all abilities
To understand, connect and partner with the community to enable customers to achieve their aspirations
To break down barriers and create opportunities for individuals to participate fully in all aspects of life and by embracing diversity and promoting inclusion, we can collectively build a society that celebrates and values every individual
Providing excellent customer service
Everything we do is carefully planned and tailored to meet your individual needs
Looking for better ways
We constantly review our performance, staying on top of new ways to make your experience better
Our willingness to work with our customers, stakeholders and team members determines our success
Being professional and accountable
We continue to set new standards in professionalism, respect and courtesy
what our policies look like
Click the links below to read what our policies look like day-to-day.