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Jamie Tucker

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Jamie is one of our wonderful Rocky Bay customers. He has down syndrome and is primarily non-verbal, communicating through an app on his iPad. Increasingly, he was using it to ask for one thing.

“He was asking for friends,” Jamie’s mum, Linda, said. “He was getting lonely. He’s actually quite shy and being non-verbal, it’s probably hard to make friends. It became a focus for us to change things.”

Although the decision wasn’t easy, as Jamie’s 30th birthday drew nearer, his family decided that Rocky Bay’s supported accommodation could be the answer.

Now, just a few months after moving in, Jamie is living a fuller more independent life and wants to spend every moment in his new home!

The transition marked a significant change not only for him, but for his whole family. Alongside the Rocky Bay team, the family watched Jamie settle into his new home, develop new skills and build friendships that simply weren’t possible before.

The story continues...

Before moving into supported accommodation, Jamie had been regularly accessing Rocky Bay’s respite services. His family had been considering Supported Independent Living (SIL) homes, but like many families, found the idea difficult.

“I couldn’t ever imagine it happening, to be honest,” Linda said. “But all my other children grew up and left home and he was stuck with us. I just felt he deserved more than that.”

Rocky Bay Team Leader, Laura Fellowes, said finding the right home is a careful process, with plenty of opportunities to visit the house so that it becomes familiar, and chances to meet and get to know the other housemates.

“I know that when parents are transitioning their kids into supported accommodation, they can have a lot of guilt around it, because they’ve obviously cared for their child for a long time. When Jamie and his family first came to visit, we got to know each other a little bit and talked about what the transition experience looked like. And then from there, his mum and stepdad decided that yes, it would be a good fit for Jamie, and we started the transition process. It can take as long or as short as is needed. For Jamie, It took about six weeks.”

To help Jamie in the lead up to the move, staff uploaded a photo of his new home onto his communication device.

“His community staff would say, ‘Jamie, what would you like to do today?’ and he’d be clicking on his new house,” Laura said. “That was a really positive thing because if he didn’t want to come here, he definitely wouldn’t.”

Linda quickly noticed the same enthusiasm.

“He was just asking all the time to go to the house and signing ‘friends, friends’,” she said.

Making home, home

For Laura, creating a genuine sense of home is an important part of any successful transition. Before move-in day, the team personalised his room and put some of his possessions around the house.

“When Jamie came to visit, he knew which was his room, that it was his space,” said Laura.

Jamie now shares his unit with two other residents, including housemate Nathan.

“We look at similar interests when we decide which home is best suited,” Laura said. “We look at their personalities and see whether they would click. And we’d know that in the early stages of transition when he’s visiting the house. We look at how they interact with each other and look out for any warning signs that they might not get along. We also work with the other housemates to make sure that they are prepared and comfortable with a new person in their home.

We gave Nathan photos of Jamie, and put them out in the house and said ‘Oh there’s your friend Jamie, he’s going to come and visit and then live here. After a couple of weeks of saying this, when it came to Jamie’s initial visit, Nathan already had a sense of familiarity, and it was smooth sailing.”

She said that the pair have formed a close friendship.

“Jamie and Nathan love watching movies together,” said Laura. “However, where Nathan likes his space, Jamie’s very affectionate and loves giving out the hugs!”

Despite a successful transition, Laura explained that it was quite normal to have a few teething problems along the way.

“Obviously it’s a brand new environment, so the first night in a new house can be scary,” she said. “We have three staff in the morning, three in the afternoon, and then one at night. So that’s a lot of new people. The only person that ever did personal care with Jamie previously was his mum, and now he’s potentially got seven different people a day.

And then there might be a few hiccups at the start while we’re learning about Jamie – what he likes, doesn’t like, his routine, how he communicates. That’s been one of the biggest challenges for us because he didn’t have a speech pathologist in place when he first moved in. So we were all just learning on the spot really, which could have caused some frustration for Jamie, understandably. But now since he’s moved in, I regularly receive messages from Linda saying, ‘oh, we dropped Jamie off after lunch on Sunday and he seems very settled and happy’ which is nice.”

One of the biggest positives since moving into supported accommodation has been Jamie’s increased independence, and Rocky Bay team members have worked alongside him to build confidence in daily living skills.

“It took some gently encouraging, because he had almost 30 years of someone doing everything for him,” said Laura. “Active support has been such a big factor in the success of him participating in daily living activities. It’s been really positive seeing him develop confidence in his independent living skills.”

Jamie now helps with his laundry, prepares his own lunches and takes part in household tasks. Laura sent photos of Jamie helping out around the house and said that his mum was shocked and amazed!

“He just does everything himself,” she said. “Just little things like washing his hands properly without prompting, putting his washing in the machine, doing every little thing himself. He just seems a lot more confident and a bit more mature.”

For Jamie, independence is only part of the story. The team have also seen Jamie become more willing to participate in group activities.

“The team really struggled to get him to engage in group activities before, so many of his activities were house-based,” Laura said. “Now he’s attending a music group on a Thursday and getting involved – dancing, laughing and interacting with other people.”

While Jamie adapted quickly, Linda admits the transition was much harder for her.

“I was a wreck,” she said, “an absolute wreck. It was like someone had died. It was awful. I’d walk in his room and be in tears. But I could touch base with Laura just to know he was okay. I was reassured and I felt everyone listened and cared about how I felt. It gave me confidence. I think it was all more of a shock to me than Jamie! But parents should be prepared because it was a lot harder than I thought – it’s like you’ve lost your purpose somehow.”

Linda explained about the ways in which life had changed.

“There was a lot to do in the mornings because he was incontinent and he used to make quite a mess,” she said. “So it was a couple of hours of work every morning, like washing and getting him ready for the day, and making his lunch. So suddenly that was taken away. And then the house is all quiet. It was hard. I had a lot of support from friends and I had things I could do, but I found I was tidying up a lot in the mornings because I still got up really early like I did for Jamie, and I still do. I just suddenly had all this time, and I’m thinking ‘what am I going to do?”

How we helped

Linda remembers the first time Jamie came back to his family home after moving, remembering how she knew they’d made the right decision.

“The first time he came home, he rushed into his bedroom to make sure everything was there, then he was happy. He was also happy to see the dogs. But then he’s always very happy to go back. If he doesn’t want to go somewhere, he won’t get out the car – he literally refuses. Whereas when we dropped him back off at his new home, he went running up to the support worker to give them a hug. It was lovely.”

Far from worrying her, that enthusiasm brings peace of mind.

“It was a shock, and part of me thought ‘Oh, all I’ve done for him and he prefers these people. But that’s perfect. That’s what you want, it gives me peace of mind – which is the other reason I looked at it, because I’m getting older and I just want to know that he’s okay.”

The move has also allowed Linda and her husband to spend more time with family, travel and enjoy activities they previously struggled to fit into their busy caring responsibilities.

“I didn’t have as much time for my other children, so they lost out a bit,” Linda said. “So it’s nice to be free to go and look after the grandchildren. And I can spend more time with Jamie’s stepdad. Jamie adores his stepdad. He’s been with Jamie since he was eight.”

Linda explained how strange it was realising that after looking after children the last 41 years, she now had lots of free time.

“We went on a holiday down south,” said Linda, “and I’m going to go on a health retreat with a girlfriend – yoga and massage and all of that. So it’s really nice to be able to do those things, it’s all very positive. But I do miss him because he’s so affectionate.”

Both Laura and Linda encourage families who may be considering supported accommodation to explore the option.

“Just start the process,” Laura said. “If it’s too much, you can always step back. Take your time. There’s no rush. There’s no deadline. You don’t have to move in within six weeks. It can be longer, it can be shorter. And definitely ask questions, there’s no silly questions. And come to visit the house as much as you want.”

For Linda, the message is simple.

“Give it a go. You can only try. And if it doesn’t work? Then it doesn’t work, but I think you’ve just got to trust the process really. And I think, intuitively you know what’s the right place. I’ve heard some horror stories and I know that not everywhere is as good as Rocky Bay.

But I can’t thank Rocky Bay enough. I think they’re fantastic. The staff are all very dedicated and really lovely. I mean, I’d always speak to someone if anyone wanted to talk to a mum because that’s what I could have done with. Because I know I was terrified – I still can’t actually believe he’s okay. And he looks really well and healthy. He’s putting on a bit of weight (maybe a bit too much weight!), but he’s also being fed very well!”

Perhaps most importantly, Linda says, the move isn’t about losing someone, it’s about opportunity and potential.

“I think it’s good for people to see that it’s really not as scary as you might think,” said Linda. “And also that it’s important to try and treat our special needs children the same as our other children. Would our other children be living at home with mum and dad? Probably not. So it’s nice for them to have their own home, their own friends and their on their own life.

You know, Jamie just used to look sad when I was struggling to do everything sometimes. He doesn’t say a lot but he understands everything. And I mean we haven’t lost him, he’s just living his life.”

Jamie is one of many success stories about transitioning into Rocky Bay accommodation. If you are exploring options and would like to speak to someone about potential opportunities, please contact our friendly Rocky Bay team who will be happy to help you.

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A few words

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“It gives me peace of mind – which is the other reason I looked at it, because I’m getting older and I just want to know that he’s okay.”

- Linda, Jamie's mum

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