Living life her way: Helen’s story
This World Cerebral Palsy Day, we’re celebrating Helen, a much-loved...
How can you make the most of living in the present while also planning for an uncertain future? For Caroline Hughes, that’s a question she has to consider almost every day. Diagnosed with Progressive Supranuclear Palsy (PSP), a rare, degenerative brain disorder that gradually impairs movement, balance, walking, speech and eye movements, she has faced challenges that are both physical and emotional. Frequent falls (sometimes as many as three to ten a week), changes to her voice, which has become rougher and weaker since her diagnosis, and the emotional toll of living with a degenerative disease have all reshaped her daily life.
For Caroline, the challenges are not limited to PSP. She also lives with post-traumatic stress disorder and for her, one of the most important things when engaging with providers is that they recognise and support every part of her life and identity, rather than focusing only on the most visible aspects of her disability.
Before coming to Rocky Bay a year ago, Caroline had experienced fragmented services and support, where people often focused on isolated issues instead of simply asking about her goals or what would actually help in her day-to-day life.
“Nobody’s ever looked at the bigger picture and taken that overall view of my fitness and what I can and can’t do,” she explains. “Part of PSP means that I fall all the time, and no one had ever shown me how to get back up again safely. So sometimes it would take me 20–30 minutes to even be able to get off the floor.”
That changed when she came to Rocky Bay, a change she says feels like “night and day”.
What stands out most to her is the coordinated, team-based approach. Rocky Bay’s ‘Team Caroline’ is made up of speech therapists, physiotherapists, occupational therapists, allied health assistants and support workers, all working towards the same goals and sharing an understanding of what really matters to her.
That includes being able to safely get herself up off the floor if she falls. Working with her physiotherapist and occupational therapist, she has built strength in her arms and legs, learned safer recovery strategies and, perhaps most importantly, reduced some of her fear of falling. She can now recover from a fall in around a minute. The work has also had the added benefit of helping her walk further, something that had previously become difficult.
But the most meaningful impact her team has had on Caroline is their approach to helping her future-proof for a time when she is no longer able to do the things she currently can.
“For my disease, it’s really important that they future proof me so that I’ve got the best life I can have now, but I’m also prepared for the life I’ll have when I’m unable to do a lot of the things I can do now. They’ve been so good at working out plans and different ways around fixing things for me for the future.”
One of those initiatives has been working with a speech therapist to record Caroline’s voice while she is still able to, because of the progressive effect PSP has on her ability to speak. This means that when she eventually needs an AAC (Augmentative and Alternative Communication) device, she will still be able to communicate using her own voice, just in a different way. Caroline is also recording stories for her grandchildren, so that even if she loses her natural speech, they will still be able to hear her voice.
Importantly for Caroline, the support she has received from the team around her has helped to ease some of the mental load of living with a progressive disease, and she appreciates that they not only understand her physical disability but also the impact her PTSD has on her and how both conditions can affect her mental health. Sometimes that means recognising when her energy is low, checking in gently, or supporting her without judgement. To Caroline, that understanding matters as much as any therapy.
“What I will say about the Rocky Bay people is that they understand that I also have a mental disability as well,” she explains. “They are very understanding of the fact that sometimes my mood is not good because of that as well. Sometimes I might not have eaten because I don’t want to, and they’re very good at checking up on me and making sure I do eat. It just helps me to have someone asking about me.”
That support has also helped her with her independence at home. Recently, with the assistance of her support worker Emily, Caroline was able to invite friends over for a meal, which she says is a big step. A passionate chef before her diagnosis, cooking was something she had not done in more than three years. On the menu: chicken stuffed with cream cheese and cranberries, wrapped in prosciutto, with paprika-spiced smashed new potatoes and broccoli.
Perhaps the most remarkable thing about Caroline is her clear-eyed perspective on her own story. Caroline is one of only 45 people in WA living with PSP, and one of 1,300 Australia-wide. She was also previously a nurse, teacher, and worked in disability and access planning, so despite the seriousness of her diagnosis, she remains focused on connection, dignity and identity, while also using her experience as an opportunity to help others. She has recently been helping medical students at the University of Western Australia learn more about rare diseases by attending sessions where they must diagnose her based on her symptoms. So far, only one student has been correct in their diagnosis, a feat that Caroline says brought him enormous joy. “He was walking around punching the air and getting so excited!”
Her background also means that she knows what good support looks like and, for her, the greatest difference Rocky Bay has made is simple but profound: she feels seen as a whole person. “Nobody had ever seen me as a whole person,” she says. “Rocky Bay does.”
It is a powerful reminder that the right support is not only about managing symptoms. It is about understanding the person behind them, their goals, their fears, their strengths and the life they still want to live.
“Nobody had ever seen me as a whole person, Rocky Bay does.”
- Caroline Hughes