You spoke, we listened At Rocky Bay, we value customer feedback and appreciate the time that so many people took to fill in our customer survey earlier this year. We have listened to your feedback and look forward to using our learnings to improve the service you receive from us. Let’s start with the positives We are pleased to say that feedback on our staff skills and behaviours was excellent. The positive …
National Disability Insurance Scheme 14 June 2017 I rise to update the Parliament and the people of Western Australia on the status of State Government considerations about the National Disability Insurance Scheme. Our State Government inherited a bilateral agreement for a nationally consistent, locally delivered NDIS in WA, which was signed by the former Government on the eve of the caretaker period and without reference to the former State Cabinet. …
Rocky Bay’s Wishing Tree can make dreams come true. Funded entirely through fundraising and donations, it’s one way you can really light up someone’s life! Wishes are only granted for things where there is no other readily available funding source. Previous wishes have included modified sporting equipment, computers, communication equipment, concerts, events and animal therapy – read our stories. Donate to Rocky Bay before 30 June 2017 to claim in …
Every Australian Counts 2016 Survey results are in! 2177 respondents completed the survey, including people living with disability, families & carers and people employed in the sector. The survey ran from November 2016-January 2017 and focussed on what’s working with the NDIS, and what needs to improve to make the NDIS the best it can be. View results now
Rocky Bay wishes to advise that equipment manufacturer K Care recently announced it had entered into receivership and has since halted trading. As a result, orders currently held by K Care may be delayed until further notice. Rocky Bay is working to establish when outstanding orders will be processed, and will contact all customers affected by K Care’s situation. Customers with questions or concerns are encouraged to speak to their therapists.
