Optimising the quality of life for people living with disability since 1938
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Optimising the quality of life for people living with disability since 1938 |
(08) 9383 5111

Appointment cancellations at Rocky Bay

In case you missed it, changes to the NDIS cancellation policy have been in place since 1 July 2018.

Rocky Bay customers are now required to provide as much notice as possible when cancelling an appointment. If you make a short-notice cancellation, considered to be after 3.00pm the day before a scheduled appointment, a fee may be incurred.

For further information on this change, or for any questions you may have, please contact our Customer Engagement Team on (08) 9383 6113 or email [email protected]

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