Meet Howard – Rocky Bay Training Officer

Aug 26, 2021

Howard holding his cat, both are wearing colourful Hawaiian shirts

Supporting someone living with a disability is one of the most important roles we can imagine, and keeping our customers safe is the priority.

Rocky Bay’s Training Team offer various courses to help carers and other service providers and organisations learn the best approach, including First Aid, Mental Health First Aid, Medication training, catheter and suppositories, and Manual Handling (with hoist). Our qualified trainers draw on Rocky Bay’s industry-based knowledge and skills to pass onto anyone willing to learn the skills they need to give them the confidence to support others.

Meet Howard (pictured above with Ronald), one of our experienced Training Officers. Howard has been with Rocky Bay since 2017, shortly after moving to Australia from Canada.

Howard started his journey with Rocky Bay as a Support Worker at one of our Supported Accommodation homes in the north.

Get to know Howard, his love of Hawaiian shirts, and his role as Training Officer a little better with our Q&A!

Describe a typical day in your role?

No day is ever the same. A typical day for me starts with finding out what national day it is, and informing the rest of the team, or writing it on the white board in the training room to break the ice with everyone.

For the days that I am delivering training, I arrive early to sort the room, equipment and myself out. I also need that cup of coffee to get me jazzed up in the morning.

Outside of delivering training, I do a heavy amount of work behind the scenes. I am regularly updating presentations, handouts, booklets, and contacting clinical and other departments about updates that will be relevant for training. I attend training sessions hosted by the NDS and NDIS that will hopefully benefit all of Rocky Bay through future training sessions as well.

Outside of that, I also collaborate with other departments for out of work hours events for our customers.

Tell us more about your experience in training and the disability sector?

I have been with the Training Team for almost a year. In that time I have been able to deliver training to other organisations and providers, schools and some councils.

I have learned a great deal around active support, regulated restrictive practices, safeguarding, and how the NDIS world works.

Before joining Rocky Bay, I was a youth worker back home in Canada and had little exposure to the disability sector before joining Rocky Bay. I love the passion that everyone brings to the table

If you could teach anyone one thing about disability, what would it be?

How important community inclusion is for the people we support.

What do you love most about your role?

The opportunity to meet and connect with so many people across different areas at Rocky Bay.

That no two days are ever the same.

I also love that I get to deliver training outside of Rocky Bay and the disability sector, and meet people who may not have any experience or exposure to this sector.

What do you love to do in your free time, and what are three things you can’t live without and why?

I recently became a father, so my free time is very limited these days. But I enjoy going to the gym, hiking, riding my bicycle, playing video games, and watching movies or series.

Three things I cannot live without:

  1. Family
  2. Coffee
  3. Hawaiian shirts

Click here to learn more about the training courses offered at Rocky Bay, or call 08 6282 1900 to speak with our friendly Customer Engagement Team.

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