As you may be aware, the NDIS Quality and Safeguards Commission was rolled out in eastern states in 2018 and is due to launch in Western Australia from 1 July 2020.
The Commission is a government body, independent of NDIA, which has been developed to improve the quality and safety of NDIS services and supports, investigate and resolve problems, and strengthen the skills and knowledge of providers and participants.
Rocky Bay Rocky Bay is committed to improving the quality of services for our customers and fully supports the intentions of the NDIS Quality and Safeguards Commission. We are committed doing the right thing for our customers, their families/guardians and the wider industry.
The aim of the NDIS Commission is to:
- ensure service providers and workers have the skills and competencies to provide quality services
- assist with, respond and keep record of concerns and complaints from participants and service providers
- maintain records of serious incidents and restrictive practices
- register and regulate all NDIS providers, Australia-wide, ensuring they adhere to NDIS Practice Standards
All service providers must register and meet the standards set out by the NDIS Commission. Rocky Bay is proactively reviewing all aspects of its service delivery to ensure it is fully compliant with the NDIS Practice Standards.
We will continue to communicate with you any changes that may affect you and opportunities for your input and feedback as we prepare for the Commission’s launch.
In the meantime, if you have any questions on the Commission or how Rocky Bay is getting ready for its launch, please speak to Rocky Bay’s NDIS Practice Manager, Cheryl Lockwood at [email protected] or on 9383 6175.